most of my silver pieces are made from RECYCLED silver! I strive to have as minimal impact on the mining world as possible.
want a special chain? here's some options. I can also do special lengths as well.
I'm always up for custom orders, special pieces, customized or altered, etc...I like making each product to order, making it all that much more special for the recipient. Just convo or email me at email@example.com for special requests! If you'd prefer a different length chain just let me know~ many styles can be altered (but not all). I do offer other varieties of chain- CHAIN UPGRADE OPTIONS
Custom orders take no time at all & can often ship out within days.
Please note that due to the handmade nature of my items, they can vary slighty from the original picture & are usually non refundable.
G I F T S
Please let me know if your order is a gift, as I send a handwritten note to the buyer (and this would be awkward for a gift recipient!). I'm happy to include a note saying whatever you'd like in the package.
N E W S L E T T E R
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SALES TAX IS CHARGED ON ITEMS PURCHASED WITHIN THE STATE OF KANSAS!
US SHIPPING for Jewelry items: Usps first class with delivery confirmation. I CANNOT be responsible for what the USPS does to packages, so if you'd like insurance, please add that at checkout. I am in NO way responsible for shipping times, other than shipping promptly in the method you purchased.
INTERNATIONAL shipping: First class mail international. Upgrades to Priority & Express International are available for an extra fee. I highly recommend insurance on all international orders- unless it is purchased I can make no guarantees on shipment once it leaves my hands.
Also, be aware that overseas shipping can take several weeks.
I fill out custom forms & as a courtesy to my customers, mark them so you dont pay additional customs fees.
REFUNDS & EXCHANGES
I must be contacted prior to returning an item
I allow returns on my items for ONE WEEK after you've received the package. Items must be shipped back to me at your cost with insurance & in the same packaging (in a gift box for safety of the items). I refund fees minus the shipping charges. For returns of earrings, I return the amount paid MINUS the cost for earwires as it's unsanitary to resell them to my customers. I'm happy to accept exchanges as well & urge you to contact me to discuss. email: rachael.sudlow AT gmail.com
If you've had the item for more than one week & want a refund, I must be contacted first & the refund may be subjected to a restocking fee of 10-20%
NO RETURNS ON CUSTOM WORK. Pieces that are highly customized (i.e. unusual ring sizes or custom stamped pieces) I am unable to resell, and thus, can not be returned. Please keep this in mind when you custom order pieces.
W H O L E S A L E
I currently offer wholesale prices for qualified businesses. Please contact me at firstname.lastname@example.org for my price sheet
C O P Y R I G H T & R E S E L L I N G
As the artist, I retain copyright over my work and this is not licensed for other use without my explicit permission. I also retain copyright over the images of my work, etc. as displayed on this website and others.
Finally, commercial resale of my work is NOT permitted without prior arrangement. Please contact me if you wish to discuss WHOLESALE terms. email: email@example.com